Privacy policy
We respect the privacy of guardians, carers, and partners. This policy explains how we collect and use information.
When you submit a service request, we collect your name, email, and the service you selected. Optional notes help us prepare a care response.
We use your information to respond to requests, schedule consultations, and improve care planning. We do not sell or share personal information for marketing purposes.
Data is stored securely and accessed only by authorised care coordinators. We retain information only for as long as needed to support care relationships.
You can request access, correction, or deletion of your information by contacting us.